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Public Sector Interpreting

Building communication bridges between institutions and citizens through interpreting

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Ensure Inclusivity

Delivering effective public services starts with clear communication. Empower citizens and service users to be heard.

Build Trust

Communication is about more than what is spoken. Specialist interpreters help convey the nuance and subtlety of human communication.

Confidentiality Assured

Our processes are designed to make sure of the confidentiality and data security that sensitive conversations require.

Tailored Interpreting for the Public Sector

Partnering with migrant and refugee organizations to bridge language gaps, we enable access to essential information and services for those rebuilding their lives in new territories. We’re proud of our social initiatives, like the Acolad Interpreting Task Force, working to improve language access and create economic opportunities for former refugees.

Our specialist healthcare interpreters are experts in facilitating communication between healthcare providers and patients, in diverse medical settings. Whether it's in-person, via phone, or video conferencing, they help bridge linguistic gaps and enhance patient care.

From court hearings to justice procedures, expert legal interpreters are on hand and ready to ensure accurate, confidential, and effective communication between all parties involved.

Our specialized conference interpreters combined with tailored technology for onsite, remote, and hybrid settings, ensure smooth communication among diverse audiences. With an experienced team supporting each step of the process, we can proactively address the unique demands of such major events, including handling a high number of languages or participants, managing parallel sessions, and accommodating a large number of attendees.

Our Services

Effective Interpreting for Every Need

Consecutive Interpreting for Events

Help attendees focus on what’s said rather than how it’s spoken.

 

Whether it’s the need for seamless understanding between parties at an international summit or press conference, our wealth of experience helps us effectively plan and execute seamless interpreting solutions for every type of important event.

 

Our turnkey solutions, from in-person to hybrid or remote interpreting, help ensure that all aspects, including planning, equipment, testing, and execution are taken care of.

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Public Sector Remote, Video and On-site Interpreting

Ensure public services can operate smoothly regardless of language barriers.

 

From a police officer who must urgently communicate in a different language to a social worker who needs to speak more easily with a non-native speaker, our simultaneous interpreting solutions, including Acolad Live, help ease communication challenges wherever and whenever they arise.

 

Whether through over-the-phone interpreting (OPI), video remote interpreting (VRI), or in-person we provide rapid access to specialist interpreters as and when you need them, for emergency responses, helplines, medical settings, public safety situations, and more.

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Trusted Interpreting Services

“Now I can use what I've been through to help others who are just starting out. Interpreters can make a huge difference; they don't just translate words; they translate feelings and help people feel understood.” 
 

Basel Somey
Syrian Interpreter for Acolad's Interpreting Task Force

"By encouraging interpreters and translators to continue their professional development we make sure we work with the best.”
 

Nicolas Coucke
Senior Vice-President NL, DACH, ASE, Acolad

HIGHLIGHTS

Interpreting with Social Involvement

Empowering Migrants and Refugees

Discover how the Acolad Interpreting Task Force empowers refugees like Basel to help them into careers as professional interpreters. The program was created to improve language access and create economic opportunities for former refugees while also addressing the shortage of interpreters.

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Supporting Interpreters’ Professional Development

Our accredited training institution, Acolad Academy, continuously supports the professional development and qualification of interpreters and translators. The curriculum offers courses accredited by the Decree on Permanent Education (PE) in the Netherlands, allowing participating interpreters to extend their registration in the Dutch Register of Sworn Interpreters and Translators (Rbtv). All training programs are rigorously designed to align with quality standards, including ISO9001 and ISO27001.

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Speak to Our Experts About Specialized Interpreting Services for the Public Sector

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